As economy rebounds, customers choose multi-year Smart O&M support contracts
2023-08-17
During the first half of 2023, the Siveco China Customer Service team has secured several multi-year support contracts with clients in China and Southeast Asia. Examples of large customers adopting this approach include environmental group CEP and Resonac Graphite, the world’s largest supplier of ultra-high-powered graphite electrodes.
CEP is a professional environmental protection enterprise group controlled by CITIC Industrial Fund, focusing on the investment and operation of the entire industry chain of hazardous waste treatment. CEP has 12 subsidiaries, 10 hazardous waste treatment centers, business qualifications covering 43 of the 46 categories in the national hazardous waste directory. The permitted capacity of hazardous waste treatment reaches 1.05 million tons per year, which is in the forefront of the industry in China. CEP has signed a 3 years support contract.
Resonac Graphite has been making high-quality electrodes for use in the steel industry worldwide for over 100 years, playing an integral role in the world’s largest recycling process: the recycling of steel in electric arc furnaces. It is part of global chemical group Resonac Holdings Corporation, headquartered in Japan. Asian plants are located in Japan, Malaysia and China. Resonac has signed a 5 years support contract.
More and more companies are taking the opportunity of the economic rebound after the long pandemic to invest in improvement actions. The main advantage of multi-year support contracts is to eliminate yearly renewal procurement processes that too often get in the way of industrial improvement. This model is suitable for companies with long-term improvement as their priority.
Siveco China's multi-year support contracts can cover Standard Support, Enhanced Maintenance Support (with annual assessment and improvement actions) as well as special contracts. For more information on Siveco China support options refer to this page or contact support@sivecochina.com.
About Siveco China
Siveco China, founded in 2004, is a pioneer in the development of Smart Technologies for the Operation & Maintenance of infrastructures and industrial plants, with a focus on mobile solutions "for the worker of tomorrow".
Long before the terms "smart" and "4.0" were coined, Siveco has been helping clients optimize the lifecycle of their assets and ensure regulatory compliance using IT. Based on a long experience of "maintenance with Chinese characteristics", the company has designed a unique approach combining expert maintenance consulting and technological innovation. Smart O&M solutions developed in Siveco's R&D center in Shanghai cover Asset Management, Maintenance 4.0, Risk Prevention and HSE, utilizing Mobility, IoT, BIM, AR and AI technologies.
Siveco China has over 1000 customer sites all over Greater China and on the Belt & Road, including ABB, Baosteel Metal, Beijing Environment, Capital Water, Carrefour China, CEPSA, CNEEC, CNOOC, COSCO, Fushun Mining, Engie, Everbright, GE, New World Development, Saint-Gobain, Shell, Suez NWS, Yingde Gases, Zhongshan Water etc. The company boasts a growing export business, working alongside Asian EPC companies and with international clients in Southeast Asia, the Middle-East and Africa.
Siveco China has won numerous awards, most recently the prestigious Brilliant 40 Years prize by the China Electric Power Equipment Management Association, Top Ten Enterprise for Asset Informatization Service by the and the China Association of Machinery Equipment Maintenance and Renovation (CAMER) and Best Industrial Software 2017 by Control Engineering China. Previous awards include CHaINA Supply Chain Excellence Award 2013 and Engineers' Choice Awards by Plant360 in three categories in 2015.
Siveco is ISO 9001-certified by Bureau Veritas for its entire scope of business. The company is headquartered in Shanghai, where it also operates its R&D center, and has offices in Hong Kong. Siveco China is a subsidiary of Siveco Group, a European pioneer in computerized maintenance management systems (CMMS).
Siveco China publishes the monthly "Smart Operation & Maintenance – for the worker of tomorrow" email newsletter (newsletter.sivecochina.com), bilingual English and Chinese, available to subscribers and online.
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