Siveco announces aggressive replacement program for end-of-life CMMS/EAM

Siveco, the largest maintenance consultancy in China and a subsidiary of Europe's largest CMMS supplier, has announced it would replace any CMMS or EAM software already installed at very competitive commercial terms. The program provides significant benefits for customers that have implemented solutions nearing their end-of-life, such as software based on an obsolete client/server architecture or systems poorly supported in China.

 
Some things are best said by the customers themselves:

 
"The vendor demonstrated a very nice web-portal solution to our top management, but they installed an old client/server system…"
 
"After several years using this system, our equipment database is outdated, our maintenance planning is still done in Microsoft Project and our failure history is useless…"
 
"Our EAM software runs on an unusual database system. It is very hard to find qualified IT engineers to support us and interfacing with our other business applications is awkward…"
 
"We selected one of the most famous EAM solution in the market, but the company almost went bankrupt due to problems in their Chinese operation and was subsequently acquired. They have changed the project manager three times during the project, their support people are not familiar with the software, the entire project took more than three years to go live…"
 
"Our factory abroad recommended this small software, it was cheap and fast to install from a CD-ROM. Training was conducted by a foreign engineers who could not even speak good English and support is always so difficult to get. We are not really using the software, only one of our engineers still likes to play with it…"
 
"We found the local distributor of our CMMS supplier wasn't really who they pretended to be: their engineers all had full-time jobs in other companies…"

 
Sounds familiar? All the above are true stories, which some of you may have heard or even experienced.
 
Siveco China draws on its long experience of the Chinese CMMS market to proposes a very attractively-priced service package to replace old CMMS/EAM solutions, based on the principle that the replacement itself should not cost significantly more than maintaining the current software, while offering much more value in terms of industrial ROI. Siveco's reward should be roughly proportional to this ROI.

 
This offer is only valid for a limited 3-months period from September 1st to December 1st 2009.

 
Quick guidelines are provided here to help determine your company's eligibility. For more information on the terms and conditions of the program, please contact our office or send an email to info@sivecochina.com. Partner introductions are welcome and will be rewarded with a finder's fee.

 
How do you know your EAM/CMMS is nearing its end-of-life?

 
Your system is client/server (knowing that fully web-based solutions like COSWIN 7i are widely used since the early 2000s). Often customers have been fooled to believe their software was web-based, only to discover they had to use an additional remote desktop tool to access a client/server system or that the web functionality was limited to a simple job request screen.

 
Support is poor or non-existent; the system supplier cannot fix bugs, support users, even less help your company improve their maintenance management. This may be due to lack of local support, high staff turnover, lack of support from group company or original supplier, etc.

 
Supplier in obvious financial distress, important staff reduction or forced-holidays plans. Sometimes suppliers staff will contact you looking for a new job.

 
How can such a replacement be done?

 
The replacement project consists in an initial audit, followed by the extraction of all configuration and data from the current system, their migration into a COSWIN database, which will then be installed onsite for training. The old system is then retired and Siveco engineers will coach the users to ensure a smooth transition.

 
Siveco has extensive experience auditing other CMMS/EAM and performing such replacements. In fact, experience has shown that our engineers are sometimes more knowledgeable about other CMMS/EAM than the original vendor! Contact us for more details of CMMS/EAM solutions we have replaced and our team's experience.

 
How much does it cost?

 
COSWIN license is free-of-charge. Siveco will charge annual maintenance fee, which would anyway be due to the other vendor, from project starting date, based on number of user licenses replaced. In addition, a flat 60,000 RMB service fee, tax included, will be charged, covering all replacement services listed above.

 
This offer is only valid from September 1st to December 1st 2009. Additional conditions apply: such as the number of physical sites (this offer is valid for one physical site), the date of initial purchase (original software should have been purchased less than 2 years ago, other situation please contact us) and an agreement to participate in marketing activity (press release and accepting reference visits when system is live).

 
We are more than willing to consider other cases and make an attractive offer to meet your specific requirements. Please contact our office or info@sivecochina.com for details.

 
About Siveco China

 
Siveco is the number one supplier of Facility Management (FM) and Management Systems (MMS, also known as EAM) in Europe with around 82,000 users in over 60 countries. Siveco works with industry-leading customers in the manufacturing, infrastructure, and facility management markets. By implementing innovative management solutions, the company assists facility owners (and their service suppliers) in optimizing the utilization of their assets and reducing their operation costs, while improving safety and ensuring regulatory compliance. Siveco GROUP was founded in 1986, with headquarters in Paris and global R&D in Montpellier, South of France. Global customers include the world's largest utility EDF, GDF Suez Group, Danone, Greek Olympic Facilities, Singapore Metro, etc. Siveco China was set up at the end of 2004 in Shanghai, with already over 30 references including Beijing Oriental Plaza, Saint-Gobain, Ikea, ArjoWiggins Chenming Paper, Danfoss, etc.

 
Siveco website: www.sivecochina.com