Cloud & SaaS solutions

Cloud & SaaS solutions

An increasing number of clients choose to outsource the hosting of their Maintenance 4.0 solutions, instead of investing in their own servers and hiring the IT resources required to maintain them.

Siveco China offers flexible choice for the deployment of our Maintenance 4.0 software solutions:

  • On-premise license purchase: in this traditional model, the Siveco software license is purchased and installed on a server managed by the client.
  • Software-as-a-Service (SaaS): the usage of the system is provided as a service; Siveco software is licensed on a subscription basis and is hosted on Siveco's secure cloud platform.

Siveco customers can choose the deployment model that best corresponds to their needs, in compliance with their IT policies. An increasing number of them choose to outsource the hosting of their Maintenance 4.0 solutions, instead of investing in their own servers and hiring the IT resources required to maintain them. This is true not only of smaller companies without a strong IT department, but also of larger corporations with very well-established in-house IT team.

Siveco partners with Aliyun (AliCloud), a subsidiary of Chinese internet giant Alibaba, to provide fully-managed mission-critical cloud computing service. Our cloud servers feature self-service management, data security, advanced features such as automatic recovery and preventing network attacks. They are designed to help streamline development and deployment process, reducing operation and maintenance costs, build on-demand extension of site structure, so as to adapt to the fast-changing Internet application features.

Servers are located in mainland China, which is ideal for access within China, but less optimized for access outside of China due to the current limitations in China's international internet Infrastructure (for clients in other countries, we can provide hosting services from Siveco Hongkong). The cloud servers are optimized either for bluebee® cloud (large multisite and mobile users) or Coswin (plant users)

In all cases, the Siveco support team remains the customer only point of contact.

Service scope
Service levels
Cost savings

Siveco provides full operation services for customers' Mission-Critical Servers (i.e. our servers run systems supporting our customer's daily operation).

All activities related to ensuring the reliable operation of the cloud servers are undertaken by Siveco, which includes the maintenance of the server in terms of:

  • Server hardware, internet connection (server-side), operating system, database and application server
  • Monitoring
  • Backup

The Siveco applications – bluebee® cloud, bluebee® and Coswin – themselves (bug fixes, upgrades, users support) are maintained under the Siveco Enhanced Support Contract, which also covers utilization audits.

This approach is totally transparent to end-users, who will simply use an internet-based system. No IT support is required from customers, with the exception of ensuring that end-users computers and mobile devices have correct access to the internet. No administrative access to the server will be given to the client, as none is needed.